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SHIPPING & RETURNS

SHIPPING POLICY

At Novareshop, we are committed to making your shopping experience simple, secure, and worry-free. We work hard to ensure your order is processed with care and delivered as efficiently as possible.

Shipping

  • Orders are carefully prepared and dispatched as quickly as possible.

  • Delivery times may vary depending on your location and the selected shipping method.

  • Once your order has been shipped, you will receive a confirmation email with tracking information (where available), allowing you to monitor your delivery every step of the way.

Returns

Your satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return in accordance with our Returns Policy.

To be eligible for a return:

  • Items must be unused, unopened, and in their original packaging.

  • Return requests must be submitted within the applicable return period.

  • Certain products may not be eligible for return due to hygiene or safety regulations.

If you have any questions about your order or need assistance with a return, our customer support team is always happy to help.

RETURN & EXCHANGE POLICY

t Novareshop, your satisfaction is important to us. We are committed to providing high-quality beauty and wellness products and ensuring every customer enjoys a positive shopping experience.

Returns

If you are not completely satisfied with your purchase, you may request a return within the applicable return period, provided that:

  • The item is unused, unopened, and in its original condition.

  • All original packaging, labels, and accessories are included.

  • Proof of purchase is provided.

Once your returned item has been received and inspected, we will notify you of the outcome. If approved, your refund will be processed using the original payment method, subject to the applicable processing times.

Exchanges

We are happy to offer an exchange for eligible items that arrive damaged, defective, or incorrect.

To arrange an exchange, please contact our Customer Support team as soon as possible after receiving your order, providing your order number and, where appropriate, photographs of the item received.

Non-Returnable Items

For hygiene and safety reasons, certain products cannot be returned once opened or used. This may include, but is not limited to:

  • Opened skincare products

  • Used cosmetics

  • Personal care items

  • Products with broken safety seals

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us promptly so we can resolve the issue as quickly as possible.

Need Assistance?

If you have any questions regarding returns or exchanges, our Customer Support team is here to help. We are committed to providing a smooth, fair, and efficient resolution for every customer.

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