TERMS & CONDITIONS

CUSTOMER CARE

At Novareshop, our customers are at the heart of everything we do. We believe that exceptional service is an essential part of the beauty and wellness experience.

Our dedicated Customer Care team is here to support you throughout your journey — from choosing the right products to assisting with orders, delivery questions, returns, and any other enquiries you may have.

We are committed to providing friendly, transparent, and reliable support, ensuring that every interaction with Novareshop is simple, positive, and reassuring.

Your trust matters to us. We continuously strive to create a shopping experience built on care, quality, and confidence.

How We Can Help

Order assistance and updates
Product information and guidance
Shipping and delivery enquiries
Returns and exchanges support
General questions about our services

At Novareshop, we are always here to help you feel confident in every choice you make.

PRIVACY & SAFETY

At Novareshop, protecting your privacy and ensuring a safe shopping experience are among our highest priorities.

We are committed to handling your personal information responsibly, securely, and transparently. Any information you provide when browsing our website, creating an account, placing an order, or contacting our team is treated with care and used only to provide you with a better shopping experience.

Your Privacy Matters

We collect and use information responsibly to:

Process and fulfil your orders.
Provide customer support and respond to enquiries.
Improve our products, services, and website experience.
Keep you informed about relevant updates and offers when you choose to receive them.

Secure Shopping

Your security is important to us. Novareshop uses trusted technologies and security practices designed to protect your personal information and payment details during your shopping journey.

Data Protection

We respect your rights regarding your personal data and are committed to maintaining transparency about how your information is collected, stored, and used.

We do not sell your personal information to third parties. Any trusted partners who support our services are required to handle information securely and responsibly.

Your Confidence, Our Commitment

At Novareshop, trust is the foundation of every relationship we build. We are dedicated to creating a secure, reliable, and comfortable environment where you can shop with confidence.

For any questions regarding privacy or security, our Customer Care team is always available to assist you.

WHOLESALE INQUIRIES

At Novareshop, we welcome partnerships with retailers, beauty professionals, and businesses looking to offer quality beauty and wellness products to their customers.

Our wholesale opportunities provide access to carefully selected products, reliable service, and a commitment to building long-term relationships.

If you are interested in partnering with Novareshop, please contact our team with details about your business and requirements.

We look forward to working together.

PAYMENT METHODS

Credit / Debit Cards
PAYPAL
Offline Payments